Privacy Policy

POOL Inc. (“the Company”) recognises that the proper management of personal information and specific personal information (Individual Number information) is a social responsibility. We have established the following policy on the protection of such information, make it known to our officers, employees and related staff, and strive to protect it.

1. Management of personal information

The Company establishes a system for protecting and managing personal information (including specific personal information; hereinafter “personal information”), sets internal rules on its proper acquisition, use and provision, and complies with them.

2. Acquisition and use of personal information

When acquiring and using personal information, the Company clarifies the purpose of use and handles the information appropriately, only to the extent necessary to achieve that purpose. We also take measures to prevent use beyond that purpose.

3. Provision of personal information

Except as required by law, the Company does not provide or disclose personal information to any third party other than recipients to which the individual has given prior consent. Except as required by law, the Company does not provide or disclose specific personal information to any third party.

4. Outsourcing

The Company may outsource the handling of personal information for purposes such as sending questionnaires or processing information. In doing so, we select companies whose level of personal information management meets the Company’s security standards, and manage and supervise them appropriately.

5. Security measures

The Company takes preventive measures against unauthorised access to, and loss, destruction, alteration or leakage of personal information, to ensure its security and accuracy. Should a problem occur, we will work to prevent further damage and promptly take corrective action.

6. Complaints and enquiries

The Company has a contact point for complaints and enquiries from individuals regarding the handling of their personal information: our contact form.

7. Compliance with laws and guidelines

The Company complies with laws, national guidelines and other norms concerning the handling of personal information.

Established 20 January 2009
Revised 1 September 2021

POOL Inc.
Tomoya Nakamura, CEO

This is an English translation of the Japanese original. In case of any discrepancy, the Japanese version prevails.